1. 祝福/问候

BR

Best Regards

I hope you enjoyed your weekend

Hope you had a wonderful vacation

First and most important of all, I wish every one of you a safe and healthy new fiscal year.

2. 结尾用语

Your timely response would be highly appreciated!

I will be responding once we have some further findings

Feel free to contact me if you have any questions.

Looking forward to your sharing.

please let me know if there is anything that I misunderstood

Please do not hesitate to contact me if you have any questions

If you have further question, please let me know

Could you please help with this inquiry or find someone to?

to keep everyone on the same thread

Should you find any discrepancy, feel free to let me know.

I will keep you updated on the progress.

We count on your understanding and thank you for your patience.

We would be glad to send you another statement if necessary.

3. 结尾/期待回复

Looking forward to your updates

If you could back to me by end of next Wednesday would be great.

Please keep us posted.

Could you help to reply the email I sent you before for the next step about the CMS function verification. I know you’re busy, so I hope that wouldn’t take too much of your time.

At your convenience, would you please send me…

please let me know if there is anything that I misunderstood

Will wait for your soonest reply on the issue.

Let us make forward at pace and make amazing happen together

We must do all we can now to protect jobs as much as possible through this period of uncertainty.

I would appreciate it if you could please send me a brochure/ if you could please reply within two days.

4. 转发邮件

FYI and further relay to relevant colleagues

Put you in the loop per you request. You are optional to the meeting in case you are interested in the details.

Please cascade to other teams as needed.

Sync up sales’ suggestion for your information.

I will raise this incident to UK and sync you once I have progress.

5. 收到/回复

Really appreciate your prompt reply! And Thanks for your detailed information !

I will keep you updated on the progress.

My thanks for your prompt response on this. Much appreciated.

Thanks for timely feedbacks! It’s clear.

Thank you for the updates and please keep me posted

I’ve received the file and started to work on it.

6. 感谢用语

Really appreciate the effort you guys put

Hope this answers your question. Let me know if further detail/ explanation would be helpful.

Thanks for raising this

Thanks for your timely reply and clarifications

thank you for the effort

Thank you for you patience regarding the below request.

Appreciate your great support.

Thanks for helping and checking

Your great favor is so appreciated and helpful.

Appreciate all the effort team put in and thanks for keeping us posted.

Appreciate all the proactive communication so far so please keep it up.

Thank you again for everything you've done

I appreciate all the great work you have done to help us achieve our vision

Due to the short time frame for this proposal, prompt reply is greatly appreciated.

7. 致歉用语

Thank you for your email and apologies for the slow reply – a lot to catch-up with.

Apologies for the delay but I have not yet had a chance to discuss due to being unavailable towards the end of last week.

sorry for the late response.

We regret to inform you that

Please accept our apologies

Please bear with me while I check the details.

Sorry for any inconvenience caused.

I know you’re swamped, so I made sure that this wouldn’t take too much of your time.

8. 附件用语

Enclosed are the slides including the recommendation from UX search team, feedbacks from local market, as well as UX comparison with competitors

Attached is the drafted XX file. It is still a work in process but I would like to see if anything immediately stood out to you as odd or worthy of follow-up.

Let’s discuss in the meeting.

Attached/Enclosed please find the study about how visitors interacted with the CN Homepage (HP) in terms of Page Progression

I’ve attached the latest pricing information you asked for.

Let me know if you have questions about the attachment

Please see the enclosed

For reference, I’ve appended a client’s case study below.

Please see enclosed file for details

Please enclosed files that we’ve review today.

Please see enclosed file for the feedbacks brought up today

Please find attached a copy of my resume.

9. 会议邀请

Hope this time slot works for you. If not, feel free to propose one.

Hope this time is convenient for you both, if not, please let me know and we can reschedule.

Thanks for the meeting yesterday. Sorry to send the notes now, let Could like to cancel this meeting for now as this needs to be further reviewed and aligned with additional stakeholders. Sorry for the inconvenience caused.

I’ve sent a meeting request on Next Tue as your schedule full in the afternoon this week. If you prefer other time, feel free to propose your preference

My apologies for the late notice, but I need to reschedule tomorrow's call. There remain a few open items we need to address, therefore I will sent out a new invite once we agree upon a time.

I want to be mindful of your time and we don't have any updates at this point, therefore I suggest that we cancel/ reschedule today's meeting. If you disagree or need assistance, please let us know.

10. 会议纪要

Below are the notes taken from the meeting. Should you see any discrepancy, feel free to let me know.

Thank you for making time on a very busy Friday afternoon to join our discussion. I hope we were able to provide clarity on…Attached is a summary of what we discussed today.

11. 询问用语

So we will close this issue as we checked if you have no further concern

Would you please shed some light on this?

Since you haven’t raised any concern on starting time of 6:00 pm yet, I suppose we got green light on it. Should you have any concern, please let me know beforehand.

Please let me know if there are any concerns regarding the clarity of incident communications as we are always looking for ways to improve.

12. 事物状态

In progress: in UK’s implementation plan

To investigate: to check the feasibility of updates or options.

Deferred: will not in recent plan and action list for now.

Correction to previous notice please find below latest update as per the incident communications

13. 提醒用语

Just a kinder reminder that we will conduct the rollback tomorrow. I will send a further notice before implementation starts.

Since you haven’t raised any concern on starting time of 6:00 pm yet, I suppose we got green light on it. Should you have any concern, please let me know beforehand.

u should pick this up seriously, language would be part of your presentation skills which can let people aware and understand your capability/ skills

good that you have this awareness and really put in actions

practice to make it perfect!

keep practicing, reading loud, speaking out & listening......

14. 正文/解释

Root cause analysis is ongoing.

The battleground for customer loyalty has moved from the tangible to the intangible.

From products and services to experiences and ease of access.

I believe my skills and experience are in line with the requirements for the job position. I will be glad to introduce myself in an interview, that will allow you to better evaluate my possible recruitment.

Today there will be further discussions and investigations to the root cause with jobs servers.

I reviewed the other incident you mentioned and it looks like a separate issue than the P2 incident currently ongoing.

Rest assured we will do our best to make this happen if it is safe to do so.

The APAC Endeca run could not be fully completed due to data issue

As this is typically configured by the business and not a technical problem in nature the support teams deemed it too risky to proceed further without consulting with the business in the UK morning.

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